Search Our Blog Archive

TOKYO 2020: Travel Agents Tips for First-Timers

February 26, 2020

2020 is going to be a big year for Tokyo.

For the second time, Japan’s capital is playing host to the Summer Olympics, and the world's spotlight will be on this wonderful, enormous city on the south-eastern side of Japan's main island, Honshu.

Tokyo skyline. Credit: skyline. Credit:

The number of Australian’s holidaying in Japan has boomed over the last few decades, in part driven by huge numbers taking advantage of fabulous skiing and winter sports conditions. To give you an idea of the growth, in 1997, just over 40,000 Australian holidaymakers travelled to Japan. By 2016, the number had skyrocketed to nearly 400,000—almost a 1000 per cent increase in just 20 years.

And in the glow of the recent Rugby World Cup, and the Summer Olympics beckoning on the horizon, those numbers will inevitably continue to grow.

Tokyo’s new National Stadium awaits the 2020 Olympics. Credit: Getty ImagesTokyo’s new National Stadium awaits the 2020 Olympics. Credit: Getty Images

To first-timers, Japan can be tricky. There are some pretty serious cultural and linguistic differences for starters, and quirks galore. So what do you need to know if you're heading to Tokyo for the first time?

We asked a couple of ATAS accredited travel agents for their top tips, recommendations and sneaky secrets. Here's what they had to say.

Sinead Allison from ATAS accredited Weston Cruise & Travel in the ACT starts with some important fundamentals, noting that, "I always recommend learning some basic phrases before you go. Manners and etiquette are 'everything' in Japan, and your attempts at the language will be very well received by the locals."

Arigato, Sinead.

Getting There

Tokyo has two international airports, Narita (NRT) and Haneda (HND), with flights from Australia using both. Each has its pros and cons, but Sinead recommends the latter.

Tokyo’s Haneda Airport. Credit: Japan Airports.Tokyo’s Haneda Airport. Credit: Japan Airports.

"Personally, I would suggest flying into Haneda as it's closer to the city and easy to take the train into town," she advises.

Getting Around

Tokyo is a brilliant gateway to the rest of Japan, and there are endless, uber-efficient transport options. Sinead recommends speaking with your ATAS accredited travel agent about a Japan Rail Pass.

Shinkansen bullet train. Photo by David Dibert from Pexels.Shinkansen bullet train. Photo by David Dibert from Pexels.

"The Japan Rail Pass gives you access to Tokyo's metro train network, intercity rail services, the incredible Shinkansen bullet trains, long-distance buses and airport shuttles. The passes are available in a range of durations, have to be purchased before you leave home, and can save you lots," says Sinead.

Side Trips from Tokyo

With the right Japan Rail Pass or organised tour, you can choose your own adventures from Tokyo.

"There are some very cool side trips you can take from Tokyo such as heading off on a tour to see the legendary Mount Fuji. Or you might venture to the small city of Nikko and wander its shrines and temples. If you have time, extend in one of these more regional areas and stay in a Ryokan—a traditional inn—and experience real Japanese hospitality," says Sinead.

Nikko temple and traditional Ryokan hospitality. Credit: Sinead Allison.Nikko temple and traditional Ryokan hospitality. Credit: Sinead Allison.

Exploring Tokyo

Sinead offers a convenient checklist of Tokyo sights to delight the first-time visitor.

"Enjoy Japanese culture, natural surroundings and, in Asakusa, the atmosphere of historical Japan. Visit the Meiji Shrine, the East Gardens of the Imperial Palace and Senso-ji Temple with an English speaking guide on a sightseeing bus tour of Tokyo," she advises.

"Shibuya crossing is a Tokyo must-see. It is a fab place to people-watch. Find an elevated spot for a birds-eye view of the thousands of people crossing this remarkable intersection. Shibuya is a great district for fashion-forward shopping and dining," she adds.

Shibuya Crossing. Credit: Photo by Life of Wu from Pexels.Shibuya Crossing. Credit: Photo by Life of Wu from Pexels.

HOT TIP: A common vantage point to view the Shibuya Crossing from above is the local Starbucks. If you venture to level 2, the coffee shop has a great viewpoint of the crossing but be prepared to wait... this is a well-known photo opportunity hotspot. However if you duck across the street to the beauty store L'occitane and head up to their cafe located on level 2, for the cost of a beverage or afternoon tea you have the perfect spot for an uninterrupted view.

Your ATAS accredited travel agent can help you plan your day trips and Tokyo adventures.

Quirky Tokyo

There's no shortage of 'quirky' in Tokyo. And many consider its epicentre to be located at Harajuku, the centre of Japan's extreme culture and fashion.

"Hop on a train to Harajuku and head towards Takeshita street for classic, quirky Tokyo. Takeshita is a pedestrian mall lined with cafes, funky clothing stores and people with every fashion senses imaginable," says Sinead.

Shopping in Harajuku. Credit: JNTO.Image: Shopping in Harajuku. Credit: JNTO.

Tranquil Tokyo

After a day taking in Tokyo's sights and sounds, you may need a quiet spot to catch your breath. Sinead knows just the place.

Exploring Happoen Gardens. Credit: Sinead Allison.Image: Exploring Happoen Gardens. Credit: Sinead Allison.

"Happoen Gardens in Minato offer an escape from the hustle and bustle. Koi ponds, incredible bonsai displays and a traditional Tea House make the gardens very popular for weddings—we saw three while exploring the gardens," says Sinead.

Tasting Tokyo

Sinead recommends heading to an Izakaya restaurant, an informal Japanese bar that serves alcoholic drinks and snacks. Izakayas operate a little like Japanese tapas bars, serving Edamame, Tempura, steamed buns, and delicious traditional snacks like Okonomiyaki.

One does simply not go hungry in Tokyo. Credit: Ben Alcock.One does simply not go hungry in Tokyo. Credit: Ben Alcock.

David Thompson, Manager – Sales & Client Experience at The Travel Authority Corporate in Sydney—another ATAS accredited Tokyo fan—revealed his favourite parts of the city.


"I always stay in Shinagawa. It has one of the largest (but easiest) train stations in Tokyo and it connects you to everywhere. The shopping centres in and next to the station have loads of food options—I ended up eating here a lot," says David.

Conveniently, Shinagawa has train services to both Narita and Haneda airports.


"For something different and un-touristy, I love the area around Koenji which has a bit of a Newtown or Byron Bay vibe to it. Shop for retro clothing and recycled fashion, and there's a big covered shopping street and lots of fab food everywhere," he says.
 Image credit: David Thompson.

Image credit: David Thompson.

Clearly, there's a lot to do in Tokyo. It's the kind of place that is best explored with a great plan and lots of information. If you're planning a trip, be sure to consult your ATAS accredited travel agent for insights, tips and great deals.

Looking for more insights from ATAS-accredited travel agents? Try these on for size: Australia’s most romantic places; Long Layovers—A Survival Guide; and ATAS Accredited Agents share their experiences of travelling solo.

Categories - Leisure Travel Art History & Culture Asia Snow & Skiing

Related Stories

Because you searched: Leisure Travel, Art History & Culture, Asia, Snow & Skiing

These ATAS Travel Agents might be of interest

Helloworld Travel Seven Hills

Shop 10 Seven Hills Plaza
224 Prospect Highway

Going Global Narellan


Helloworld Travel Fountain Gate

Shop 2123 Westfield Fountain Gate
352 Princes Highway

03 85905800

iLuv2Travel & Cruise

Shop 26 - Coorparoo Square
300 Old Cleveland Road
Corner Cavendish Road & Holdsworth Street

07 3395 0599

Mainbreak Travel

Shop 2, 14 Fearn Avenue

08 97579177

Helloworld Travel Kingsway City

Sp002 Dianella Plaza
366 Grand Promenade

Northwest Cruise & Travel

6 Cleary Drive

02 98361609

Suncatcher Holidays

7 Plumosa Court

itravel Surry Hills

Suite 110, Level 1
410 Elizabeth Street

02 9280 0008

itravel Mount Pritchard

101 Meadows Road

02 9823 0106

Helloworld Travel Blackwood

243 Main Road

Helloworld Travel Everton Hills

Shop 7 , 77 Camelia Avenue

07 3355 1699

Ocean Grove Travel Pty Ltd

Shop 4
63A The Terrace

Helloworld Travel Elizabeth

Shop 149
Elizabeth Shopping Centre

08 82529999

Joyful Travel (Connect Travel)

Unit 314 370 St Kilda Rd

Helloworld Travel Dandenong


03 9792 9144

Reguson Travel & Cruise

5/48 Gregory Street

Sutherland Shire Cruise and Travel & The Africa Safari Co

Suite 1, Ground Floor
Endeavour House 3-5 Stapleton Avenue


Find an accredited ATAS Travel Agent

Click on the map to search by state