ATAS is governed by The Australian Federation of Travel Agents (AFTA). 

Find out more about AFTA »

If you can't find what you're looking for on our website, or would like to speak to us, you can call us on 1300 00 TRAV (1300 00 8728). This line is open from 9am-5pm Monday to Friday, excluding public holidays.

Need urgent support from the Australian Federal Government whilst overseas?

Call the 24-hr Consular Emergency Centre  on +61 2 6261  3305 or visit

For support within Australia call 1300 555 135.

ATAS Enquiry Form

ATAS is a scheme which accredits travel agents so that you can book your holiday with peace of mind knowing your in the safe hands of a reputable and professional travel agent.

We don’t physically manage your bookings, but you can visit our online travel directory to find an ATAS accredited agent near you who can. Find an ATAS accredited agent now >>

Complete the online form below for general questions about the ATAS scheme. If you would like to report a complaint against a travel agent, please use the Report a Complaint form. 

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