ATAS ACCREDITED AGENTS reveal their top travel tips for 2020
January 13, 2020
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Welcome to the Australian Federation of Travel Agents (AFTA) websites afta.com.au and atas.com.au (Sites).
AFTA is not liable to you or any other party for any loss in connection with the use of our Sites or a linked website.
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When lodging a complaint and communicating with AFTA, it is a requirement that you act with respect and courtesy for AFTA staff.
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You further agree:that you will not disrupt or interfere with another subscriber's use or enjoyment of our Sites services;
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7.1 All prices displayed and products and services offered for supply on our Sites are subject to change without notice.
For security reasons we will require you to re-authenticate yourself from time to time, for example after a period of inactivity on the connection between your browser and our Sites servers. We are not responsible for any information you may lose if our Sites servers terminate your browser session due to prolonged periods of inactivity between your browser and our Sites servers.
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When you send a complaint to us via atas.com.au, you will be requested to consent to AFTA sharing your personal information and complaint information with the member whom you have complained about. Pursuant to the ATAS Code of Conduct, failure to consent may result in your complaint being classified as ineligible. The information and material submitted will be used to investigate your complaint and may in the event of an Appeal or Referral be shared with the ATAS Code Compliance Monitoring Committee (ACCMC). By submitting a complaint to AFTA, you agree that such details and information will be used in accordance with the complaint handling process detailed in the ATAS Code of Conduct.
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You agree that we are not liable for any failure to deliver, hold or store information transmitted through the services. You agree that we do not endorse the subject matter or any of the contents of communications transmitted through our Sites services. You also agree that we shall not be responsible or liable to you, or to anyone, for the statements or conduct of any third party on or arising from use of Sites services.
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You agree to indemnify, defend and hold harmless our Sites, their parents, subsidiaries, affiliates, officers, directors, employees, agents, and suppliers, and their respective affiliates, officers, directors, employees, and agents, from any claim, action, demand, or damage, including reasonable legal fees, made by any third party arising out of or related to your use of our Sites services or your violation of this Agreement, including without limitation the infringement by you or any other user of your account, of any intellectual property or other right of any person or entity.
We may, at our sole discretion, assume the exclusive defense and control of any matter subject to indemnification by you. The assumption of such defense or control by us, however, shall not excuse any of your indemnity obligations.
Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of any right to subsequently enforce such provision or any other provision of this Agreement.
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