When thinking of a weekend getaway or bounding around the world, no matter your budget, every traveller wants peace of mind knowing that their holiday plans are under control and in the hands of an expert travel agent. ATAS accredited travel agents have met strict industry standards so that you don’t have to sweat the small stuff.
Your local ATAS travel agent is your one-stop shop for every piece of your travel puzzle. ATAS travel agents can help guide you in the planning phase to find the perfect destination, activities and, of course, how to get there whether you’re on a shoestring or an ultra-luxe budget. Once your holiday itinerary is locked and loaded, think of your travel agent as a personal travel concierge. They can provide valuable travel insights and services like visa applications, money exchange, tips on what to pack, luggage and carry-on restrictions or submit a special in-flight meal request to suit the fussiest of eaters.
Aside from the where, when and how your ATAS travel agent can help make the why a little more special. A special welcome note or gift on arrival when celebrating a special birthday or anniversary, are just a few of the little extra touches that make the re-telling of your unique holiday moments that much better.
We never know where or when a natural disaster will strike. Travelling abroad to a foreign country can be daunting in itself, however when faced with a natural disaster or other emergency, having the support and expertise of an ATAS travel agent to help find resolutions to your circumstances can be a most invaluable advantage.
Your ATAS travel agent has the resources to alter your bookings, contact airlines, tour operators, friends or family, or even start the process of a travel insurance claim on your behalf whilst you are stuck overseas. Now that’s worth every penny for the savvy traveller.
When shopping for clothing or groceries, Aussies love to support local and buy from an Australian business. Why should travel be any different? When you use a Victorian ATAS travel agent, know that you are supporting an Australian business. This also means that you’ll be working with a business that complies with Australian Consumer Law—something a company based overseas might not. Think of ATAS as the approved heart tick for your travel agency.
Book with an ATAS travel agent – experience you can trust.
Booking travel has never been more exciting. The flood gates have opened and there are more new destinations and unique experiences available than ever before. And with their contacts and connections, an ATAS travel agent will have access to exclusive travel inclusions and value adds to make you feel like a Very Important Traveller.
ATAS travel agents have strong relationships with their travel product supplier partners like airlines, cruise lines, tour operators and hoteliers. These relationships are based on trust, reliability, viability and value for money for their clients.
Ask your ATAS accredited travel agent about exclusive departures and unique travel experiences created especially for their clients, and not available anywhere else. Now that’s a perk that’s worth sharing with friends and family.
336 Somerville Road
KINGSVILLE , VIC
studio 4-42 Villiers Street
NORTH MELBOURNE , VIC
4/27-29 Kenilworth Pde
IVANHOE , VIC
111 PARER STREET
BURWOOD , VIC
Magic Murray houseboats. Photo from Visit Victoria
Due to the unprecedented level of enquiry, as a result of the crisis caused by the global pandemic and Australian government travel ban, most travel agencies are currently experiencing exceptionally large volumes of calls and emails requesting information to cancel, change, rebook and alter bookings.
We ask for your patience and understanding during this time please. Whilst every customer is important, requests must be prioritised based on departure dates.
AFTA review complaints pursuant to the ATAS Code of Conduct. Many of the complaints currently being received by AFTA are ineligible for review as they do not allege a breach of the Code by the agent. In most instances, the following may be ineligible:
To understand the current situation, please see our information page here before proceeding: https://www.atas.com.au/traveller-info/covid19-update
If you have reviewed the information page and believe your complaint to be eligible, please continue to complete the compliant form online. We are working hard to respond as quickly as we can.