How does ATAS help me?

ATAS is a voluntary scheme established to enhance travel industry standards and ensure the professionalism of the travel industry into the future. The ATAS symbol represents a business that has met extensive criteria and standards in order to become accredited.

All ATAS agents must adhere to the ATAS Code of Conduct. The Code sets standards of good practice that travel agents accredited under ATAS must follow in their day-to-day practices.

The Code supports the overall objectives of ATAS by:

Setting minimum standards of behaviour and service delivery for ATAS accredited travel agents, and providing for suitable consequences when these standards are not met;
Holding all ATAS accredited travel agents to the same standard of behaviour, no matter where they are based;
Establishing an independent process for assisting consumers and their ATAS accredited travel agents to resolve any complaints or disputes that might arise; and
Building the professionalism of the travel agent industry into the future.

Latest Travel Blog

Is Greenland on your travel bucket list?

October 15, 2019

Our ATAS travel agents shine a spotlight on the unique destination, Greenland. Here's what you need ...

October 9, 2019

Our ATAS travel experts share their top tips for travelling during peak seasons.

September 4, 2019

Nothing beats having the support of your ATAS travel agent when travelling abroad takes a turn for t...

How does ATAS help me?

Latest Travel Blog

Is Greenland on your travel bucket list?

October 15, 2019

TOP TIPS FOR PEAK SEASON TRAVELS

October 9, 2019

Ah oh... Turning mishaps into happy travels

September 4, 2019

Find an accredited ATAS Travel Agent

Traveller Info

Holiday Checklist

Got a Question?

REGISTER YOUR TRIP