The Great Rail Experience: An overland journey with Amtrak Vacations
October 26, 2018
ATAS accredited Amtrak Vacations shares first-hand why their guests love to travel by rail.
Read More
AFTA have 45 days to determine an outcome of your complaint. In the event of a delay, you will be notified with reasons why.
In the event that the matter is referred or appealed to the ATAS Complaints Appeal Committee (ACaC) for independent review, the Committee have 90 days to review a matter.
If your complaint relates to travel with imminent departure or an itinerary you are currently travelling on, you will need to seek assistance from the appropriate source in the short term i.e. the airline, cruise operator, tour operator, hotel, transport company, or your travel agent etc.
AFTA’s complaint review operates under a specific timeframe and we may not be able to resolve your issue on short notice.
ATAS accredited Amtrak Vacations shares first-hand why their guests love to travel by rail.
Read MoreMany of us travel rushing through as many countries as we can squeeze into our precious few weeks of...
Read More'Sustainability' in tourism is a pretty hot topic right now, but what does it actually mean? Our ATA...
Read MoreATAS is a national accreditation scheme, endorsing travel agents who have met strict financial and customer service criteria. As Australia’s best travel agencies, they can provide you with peace of mind when planning and purchasing your travel arrangements.
Use the map or search for your nearest industry accredited travel agent using the fields above.
Looking for tips and advice on what to do before you depart on your holiday?
Read MoreRegister your travel plans with Smartraveller before you depart Australia
READ MORE