Great Summer Holiday Destinations
January 12, 2021
Our great Aussie backyard has a ton of amazing places to explore across the country, from day trips ...
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AFTA have 45 days to determine an outcome of your complaint. In the event of a delay, you will be notified with reasons why.
In the event that the matter is referred or appealed to the ATAS Complaints Appeal Committee (ACaC) for independent review, the Committee have 90 days to review a matter.
If your complaint relates to travel with imminent departure or an itinerary you are currently travelling on, you will need to seek assistance from the appropriate source in the short term i.e. the airline, cruise operator, tour operator, hotel, transport company, or your travel agent etc.
AFTA’s complaint review operates under a specific timeframe and we may not be able to resolve your issue on short notice.
Our great Aussie backyard has a ton of amazing places to explore across the country, from day trips ...
Read MoreSince the breathtaking scenery in Lord of the Rings put NZ on the global stage as a leading natural ...
Read MoreThe natural beauty of Australia has inspired no shortage of travellers, poets and artists, the young...
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