I'm currently travelling and have a complaint. What should I do?

You should raise your issue immediately with your travel agent or with whom you booked to allow the opportunity to have the issue corrected. 

Having documentation, supporting photographs and a record that you complained at that time will assist if you need to raise a complaint upon your return.  

Latest Travel Blog

6 Bushfire-Affected Places You'll Love in Australia

With so many gorgeous bushfire-affected towns to explore, there's never been a better time to explor...

Read More

Taking a Break in Broken Hill

Need a long weekend getaway in regional NSW? Explore what Broken Hill has to offer.

Read More

TOKYO 2020: Travel Agents Tips for First-Timers

Insider travel tips you need to know for Tokyo in 2020.

Read More

Find an accredited ATAS Travel Agent

Click on the map to search by state