Tips for spotting a travel scam

We often receive calls from consumers who have been persuaded to take advantage of a ‘limited time offer’ for a holiday package or holiday voucher that can be used at a later date. Only to find out later that they have been duped of their money and there is no holiday package.  

As a general rule, if it’s too good to be true, it often is. 

How to tell if it’s a scam? Always ask if the company is ATAS accredited. Be wary of any unsolicited offers received in the mail or via the phone. Verify the company website and check for other customer reviews. Don’t feel pressured to purchase straight away, ask for the offer to be emailed to you and take your time to research if it’s a legitimate offer. 

Approach with caution. AFTA recommends you always book with an ATAS agent. Check our directory here.

If not, are they based within Australia? Check Scam Watch for reports of the offer as a scam with other customers.

Learn more about common travel scams via Scam Watch > 


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ATAS is a national accreditation scheme, endorsing travel agents who have met strict financial and customer service criteria. As Australia’s best travel agencies, they can provide you with peace of mind when planning and purchasing your travel arrangements.

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