What are Terms & Conditions?

All ATAS accredited travel agents will have a set of Terms and Conditions that form part of the contract you enter with them when you purchase travel.

The Agent’s Terms and Conditions will stipulate both your responsibilities and the agent’s and relevant fees that are applicable from the Agent.
In addition to the Agent’s Terms and Conditions, the end suppliers that you contract with (for example a tour operator in another country) with will also have Terms and Conditions that you are bound by.

It is important to understand both sets of Terms and Conditions.  In the event that you cancel, your monies may not be refundable. 

Always ask your agent for an outline of fees that will apply if you cancel and always have travel insurance!

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Find an accredited ATAS Travel Agent

ATAS is a national accreditation scheme, endorsing travel agents who have met strict financial and customer service criteria. As Australia’s best travel agencies, they can provide you with peace of mind when planning and purchasing your travel arrangements.

Use the map or search for your nearest industry accredited travel agent using the fields above.