Who are the ACAC?

The ATAS Complaints Appeal Committee (ACAC) are an independent review committee. 

Where a complainant is not satisfied with the outcome of a review by the ATAS Compliance Manager, a complainant may Appeal to the Committee who will review the complaint and make a determination.

The ACAC may impose a range of sanctions as a result of an investigation of your complaint:

  1. Rectification orders;
  2. Improvement notices;
  3. Warning notices;
  4. Publication orders;
  5. Public notification;
  6. Re-training order; or
  7. Suspension or cancellation of ATAS accreditation



Latest Travel Blog

Great Summer Holiday Destinations

January 12, 2021

Our great Aussie backyard has a ton of amazing places to explore across the country, from day trips ...

Read More

8 Must-See Destinations In New Zealand

January 12, 2021

Since the breathtaking scenery in Lord of the Rings put NZ on the global stage as a leading natural ...

Read More

Travel with Kids: Nature's Best, Nationwide

December 4, 2020

The natural beauty of Australia has inspired no shortage of travellers, poets and artists, the young...

Read More

Find an accredited ATAS Travel Agent

Click on the map to search by state

Traveller Info

Looking for tips and advice on what to do before you depart on your holiday?

Read More

Holiday Checklist

Download this helpful checklist to ensure you don't forget a thing!

Download

Got a Question?

For general travel questions, use our handy search tool for advice

SEARCH NOW

REGISTER YOUR TRIP

Register your travel plans with Smartraveller before you depart Australia

READ MORE