Who are the ACAC?

The ATAS Complaints Appeal Committee (ACAC) are an independent review committee. 

Where a complainant is not satisfied with the outcome of a review by the ATAS Compliance Manager, a complainant may Appeal to the Committee who will review the complaint and make a determination.

The ACAC may impose a range of sanctions as a result of an investigation of your complaint:

  1. Rectification orders;
  2. Improvement notices;
  3. Warning notices;
  4. Publication orders;
  5. Public notification;
  6. Re-training order; or
  7. Suspension or cancellation of ATAS accreditation



Latest Travel Blog

ATAS ACCREDITED AGENTS reveal their top travel tips for 2020

Looking for travel inspiration for your 2020 bucket list? Our travel experts reveal all.

Read More

ATAS ACCREDITED AGENTS share their best trips of 2019

Travel Favourites for 2019: Our ATAS expert travel agents share their best trips of the year.

Read More

Luggage and Packing - Getting it right

Not sure where to start when holiday packing? We have all luggage and packing tips you need to know.

Read More

Find an accredited ATAS Travel Agent

Click on the map to search by state