Who are the ACAC?

The ATAS Complaints Appeal Committee (ACAC) are an independent review committee. 

Where a complainant is not satisfied with the outcome of a review by the ATAS Compliance Manager, a complainant may Appeal to the Committee who will review the complaint and make a determination.

The ACAC may impose a range of sanctions as a result of an investigation of your complaint:

  1. Rectification orders;
  2. Improvement notices;
  3. Warning notices;
  4. Publication orders;
  5. Public notification;
  6. Re-training order; or
  7. Suspension or cancellation of ATAS accreditation



Latest Travel Blog

Ha Long Bay and COVID-19 Quarantine

A Travel Agent Hero Story - How Travelbay helped their clients return home during COVID-19.

Read More

Romantic Ideas for Couples In Hobart

Things to do in & around Hobart for a romantic getaway.

Read More

Perth's Hidden Gems, Uncovered

Everything you need to know when dreaming of your Perth getaway.

Read More

Find an accredited ATAS Travel Agent

Click on the map to search by state