ATAS ACCREDITED AGENTS reveal their top travel tips for 2020
January 13, 2020
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Generally, for carry-on luggage, passengers are allowed to take one bag and one personal item with them onto their flight. Personal items usually include a laptop bag, handbag or briefcase that easily fits under the cabin seat. Usually, the maximum combined weight is 7 kilograms total for carry-on luggage bags, and the dimensions for the main hand carry luggage is 48 centimetres high, 34 centimetres wide and 23 centimetres deep, unless it’s a garment bag.
These size and weight restrictions on cabin luggage size, ensure passenger belongings can fit into the cabin’s storage. Only one of these additional hand carry size bags or suit packs can be brought in addition to the one personal item, as long as these can be lifted by the passenger and easily placed into overhead lockers.
However, carry-on weights can change between airlines and classes of travel. For instance, Economy passengers may only be allowed one carry-on bag at 5-7 kilograms per person, whilst Business and First Class passengers may be privy to extra pieces or more generous allowances. It’s recommended to check with your local accredited travel agent via the ATAS directory, to confirm your precise circumstances, when they help organise your flight arrangements.
When preparing for flights, travellers should consider that weight, size and number of bags permitted can alter between airlines, as they all have their own rules for both carry on and checked luggage. Allowances are often determined by fare type, travel class, frequent flyer status and routes flown, so ask your ATAS travel agent for your specific allowance.
Australian Business Traveller outlined the following;
There are two things you need to look for: weight and size.
Weight is easy enough -- although some airlines allow you other "personal items" in addition to the stated number of kilograms. Size is often stated by adding up the length, width and depth of a bag, but some airlines also quote maximum sizes in each dimension, or insist that your bag fit inside that little testing stand at check-in.
Size can also be tricky on a smaller plane, where a perfectly acceptable carry-on bag might not fit in the overhead bins or underneath the seat in front of you.
Sometimes, size rules differ for rigid cases (like a normal carry-on) and soft-sided cases (like suit carriers). And the obscure "personal item" is sometimes allowed in addition to your luggage, but sometimes must be within your limit. That personal item might be a laptop, overcoat, umbrella or -- in the wording of one airline's rules -- "lady's handbag, pocket book or purse, which is appropriate to normal travelling dress" (Any questions about inappropriate handbags should be addressed to Skywest, or possibly the Kardashians.)
Bottom line: 10kg over two bags: "one main item of carry-on baggage and one other small item, with a total combined weight of up to 10kg".
The small item could be "a handbag, pocket book or purse, coat, umbrella, or for international flights, approved duty free goods."
Jetstar does allow you to choose a "non-rigid" suit carrier instead, though:
(Those two-letter codes in the image refer to the various Jetstar franchises: JQ: Jetstar Airways 3K: Jetstar Asia VL: Valuair BL: Jetstar Pacific)
Business Class passengers are permitted one additional main item (2 main items in total) of carry-on baggage, as long as each main item does not exceed 10kg, with a total combined carry-on baggage weight of up to 20kg. For more information, check out the Jetstar carry-on baggage page.
The Red Roo has different rules for domestic and international flights.
|Bottom line: 14kg over two bags ||Bottom line: 14kg over two bags unless you're in economy, |
where it's 7kg in one bag.
|2 x 105cm (41in) bags or |
|1 x 105cm (41in) bag plus 1 x 185cm (73in) non rigid garment bag or||First/Business/Premium Economy:|
|1 x 115cm (45in) bag||2 x 115cm (45in) bags or|
|1 x 115cm (45in) bag plus 1 x 185cm (73in) non rigid garment bag|
|Note: Each bag can be up to 7kg||Each bag can be up to 7kg|
| 1 x 115cm (45in) bag or|
|- 1 x 185cm (73in) non rigid garment bag|
(Note that flights on QantasLink's Dash-8 turboprop planes and flights to the Olympic Dam mining area are different. Check the Qantas baggage page for full details.)
Bottom line: 7kg over two bags, plus personal item (which might include a laptop or "reading matter"), unless you're in international business, where it's two 7kg bags plus personal item.
For clarity, that means you can take 7kg plus whatever your laptop weighs, but Virgin does say "A laptop in thin satchel-style laptop bag is considered to be a personal item. A laptop in larger laptop bag will be counted as part of a guest's carry-on allowance."
The total of each combination must not exceed 7kg, Virgin's baggage page states.
Bottom line: 7kg over two bags.
Rex's baggage policy page also strongly suggests you check with their staff whether your luggage will fit: "Passengers that are unsure if their cabin baggage exceeds cabin baggage limits should approach Rex Staff to get them tested BEFORE check-in closes so we are able to check in the bags if necessary.
Passengers with baggage exceeding cabin limits at the boarding gate will have their baggage offloaded. Baggage will be treated as checked baggage and only be uplifted on the next available flight and it would be the passenger's responsibility to collect these bags from the airport when they arrive."
Excess baggage fees will also be levied if total checked baggage including offloaded cabin baggage exceeds the 15kg checked baggage limit.
Bottom line: 7kg over two bags.
The usual "personal item" (including "reasonable amount of reading matter for the flight" or "lady's handbag, pocket book or purse, which is appropriate to normal travelling dress") "may be carried free of charge over and above the free checked baggage allowance (but not exceeding 7 kilograms)."
Qantas permits two pieces of carry-on luggage, provided the maximum weight is less than seven kilograms (both bags can be seven kilograms each when flying domestic) and both bags don't exceed the dimensions of 115cm (international) or 105cm (domestic).
For the checked baggage allowances below, Silver, Gold and Platinum Qantas Frequent Flyer members are permitted additional allowances with greater weights or additional pieces depending on the route flown. Check with your travel agent for details.
Checked bag allowances include one 23-kilogram piece for domestic flights and two 23-kilogram pieces for North America flights. For all other
international flights, guests may check multiple bags as long as they are within the combined 30-kilogram limit. Dimensions for each piece must not
exceed 140 centimetres (H+W+D).
A Premium Economy cabin is offered on Airbus A380 and Boeing 747 flights. For flights to North and South America, guests may check two pieces with a
maximum weight of 23 kilograms for each. International flights to Asia, the Middle East and Europe go by the weight system, with a free 40-kilogram
allowance over multiple bags. No single item should exceed the dimensions of 158 centimetres or weigh more than 32 kilograms.
Business Class is available on both domestic and international services. Two bags are allowed on domestic flights with a maximum weight of 32 kilograms
per bag. The same 32-kilogram weight limits apply to bags on flights to North and South America, however guests are provided with a three-bag
allowance. Flights to all other international destinations are capped at a total of 40 kilograms. Similar to Premium Economy, no piece should exceed the
dimensions of 140 centimetres or 32-kilogram weight limit.
The piece system is used for flights to the Americas. Three 32-kilogram bags are permitted with the standard 158-centimetre limit for size. For other
international routes, First Class guests may check up to 50 kilograms in total. As always, no single bag may weigh more than 32 kilograms.
Whether it’s a domestic or international flight, Virgin Australia allows two carry-on items in the cabin provided that the total weight doesn't exceed seven kilograms. Each item should fit within the linear dimensions of 105 centimetres.
The checked baggage allowances shown below do not include the increased limits given to Silver, Gold and Platinum Velocity members.
With the exception of the lowest Saver Lite fares on short-haul international services, every Virgin Australia guest is given an inclusive baggage allowance.
Both domestic and international guests enjoy a free allowance of one 23-kilogram bag, even on Saver fares. Any bag that exceeds the dimensions of 140
centimetres will incur an oversized bag fee.
As with Qantas, Premium Economy is available only on long-haul international flights. For Los Angeles flights, the inclusive allowance is two bags with a
maximum weight of 32 kilograms for each. For Abu Dhabi services, guests may check multiple bags up to the limit of 32 kilograms.
Business Class is offered on domestic and international services. For domestic, short-haul international and long-haul flights to Los Angeles, guests in
Business may check two bags for free, each with a maximum weight of 32 kilograms. Guests flying to Abu Dhabi have a total weight allowance of 40
kilograms. Multiple bags are allowed, however, no one bag may weigh more than 32 kilograms. The maximum linear dimension of each bag must not
exceed 140 centimetres.
Jetstar's carry-on bag limits differ for Economy and Business Class. One bag plus one personal item are allowed in Economy, so long as the total weight remains at or under seven kilograms. Guests seated in Business may bring two items with a maximum weight of seven kilograms for each. The maximum dimensions for these bags is H56cm x W36cm x D23cm.
Items found to be too heavy or too large must fly as checked luggage and these items will incur a checked bag fee if not already pre-paid.
Rules around checked baggage differ depending on the fare type. Guests may bring as many bags as they like, provided that the cumulative weight of all
bags is within the allowance provided by the fare class travelled on.
For those on an Economy Starter fare, baggage must be purchased for an additional fee. Online fees are cheaper than those paid at the airport ticket
counter. The higher Economy Starter Plus fare includes a 20-kilogram checked baggage allowance with the option to purchase an additional
Max guests receive a free 30-kilogram allowance with the option to purchase another 10 kilograms.
Business Class passengers have a free checked bag allowance of 30 kilograms. An additional 10 kilograms may be purchased for a small fee. Purchasing
additional weight will be cheaper when pre-paid online versus at the ticket counter.
There are two scenarios in which airport baggage fees must be paid – when a carry-on item is found to be too heavy or too large to take on board, or when baggage has not been pre-purchased.
Airport fees for an extra 15-kilogram bag are:
Tigerair permits two carry-on pieces in the cabin with a combined weight of seven kilograms. For an additional fee, passengers may increase that allowance with the Cabin+ option. This handy feature adds another five kilograms on top of the standard carry-on allowance. Size restrictions for each bag are as follows: H54cm; W38cm; D23cm.
Tigerair flights are all Economy class. Light Fares and Express Fares do not include a free baggage allowance, however passengers may add baggage to
their booking for an additional fee. The fee varies depending on the weight amount chosen. Pre-purchasing baggage at time of booking on the airline’s
website is significantly cheaper than purchasing an allowance at the airport.
Fees for a single 15 kilogram bag are as follows:
Allianz.com.au published these great tips online:
If you are overseas, the last thing you want to have to worry about is checking your carry-on bag at the last minute because it exceeds the size or weight restrictions of your airline. Every airline will have different allowances and they can often change without notice. Three of the major international airlines American Airlines, Delta, and United all impose similar size restrictions for carry-on bags, with American Airlines being the most generous with a total bag size of 115cm (56cm long x 36cm wide x 23cm tall). Delta allows bags up to a total size of 114cm and United allows bags up to 113cm. These variations may seem small, but they could mean the difference between boarding without any hiccups and having to deal with the frustration of checking your carry-on.
Low cost US-based airlines, Frontier and Spirit, have started charging passengers for bringing their carry-on bags in the cabin with them. Frontier charge an additional $25 per carry-on when you initially purchase your ticket and $30 if you wait to pay for your bag at the time of check-in. Spirit charges between $26 and $35 at the time of ticket purchase and between $36 and $45 during check-in. While none of the Australian-based airlines have followed in the footsteps of their American counterparts, this highlights the need to thoroughly understand the luggage rules wherever you happen to be flying.
Each of the major Australian airlines have their own size and weight restrictions when it comes to carry-on bags. The table below briefly lists the size and weight allowances, and whether or not there is an additional fee to check any carry-on bags that exceed the limitations.
|No. of carry-on bags allowed||No. of carry-on bags allowed||Total weight allowed || Total size allowed ||Extra fee to check oversize or |
(all domestic flights excluding Dash 8 and Olympic Dam)
| Two bags per person ||7kg per piece |
2 x 105cm bags;
1 x 105cm bag plus 1 x 185cm garment bag
1 x 115cm bag
|Minimum of AU$40 |
|Jetstar ||One carry-on bag plus one small personal item ||Combined weight |
|56cm H x 36cm W x 23 cm D |
114cm H x 60cm W x 11cm D
AU$70 for domestic and NZ flights for bags up to 15kg;
Fees for international flights vary by destination
|Virgin Australia |
One carry-on bag plus one small personal item
Combined weight of 7kg
|Total dimension of 105cm ||Minimum of AU$70 |
Two pieces of carry-on luggage
Combined weight of 10kg
Each bag cannot exceed
54cm H x 38cm W x 23cm D
AU$70 - $85 up to 15kg, depending on the flight time to your destination
It's always a good idea to double-check your airline's website prior to each flight to avoid any nasty surprises. The definition of a 'small personal item' can vary from airline to airline as well. As a general rule, personal items usually include a handbag, briefcase, laptop bag, or garment bag that can easily fit under the seat.
Aside from this insight, it’s also important to keep in mind what can be taken within travel luggage bags that you may be planning to carry on. Certain items cannot be brought aboard aircraft as there’s a potential of harm to passengers and crew, and can be confiscated upon identification, with no prospect of storage or return. Besides this, carry-on baggage restrictions are in place for liquids, aerosols and gels on international flights. Whilst these items can be brought into the cabin, they cannot exceed 100 millilitres and must be packed in a resealable 1 litre or less, clear plastic bag. Exemptions apply to medicines and baby products, but again anything not allowed, will be disposed of without return.
Though liquids are restricted, parents of infants are allowed to carry a certain amount of breast milk, baby formula, juice or baby food for use during flights. However, amounts vary depending on the destination and airline, so check with your ATAS accredited travel agent. Always check with them or your airline before departure.
If in doubt, leave any potential items that could cause issues at home, or check with your ATAS travel agent or airline. Such items include those that are prohibited, considered as dangerous goods, or fall under the category of liquids, aerosols and gels.
The Australian Government offers some excellent advice on this within the Department of Infrastructure and Regional Development TravelSECURE website, which briefs on each of these as follows:
Travelling with liquids, aerosols and gels on international flights
Flights within Australia are not subject to restrictions on how much liquid, aerosols and gels you can carry onboard.
However, if you are travelling domestically, but departing from an international terminal (for example, Terminal 1 in Sydney or Terminal 2 in Melbourne—your boarding ticket will confirm if you are departing from an international terminal), you are subject to liquid, aerosol and gel restrictions.
In particular, all aerosol containers must have a fitted cap, or locking device.
Australia restricts the quantity of liquids, aerosols and gels you can carry onboard international flights only, these restrictions do not apply to your checked-in baggage. This applies if you are:
These restrictions are strictly applied. Security screening officers have the final say if there is any doubt about what items can be carried onboard.
You are also advised to check the dangerous goods restrictions.
Liquids, aerosols and gels are:
At the screening point all liquids, aerosols and gels in your carry-on baggage must be separately presented for screening.
Examples of liquids, aerosols and gels:
| Liquids ||Aerosols ||Gels|
|Perfume ||Deodorant ||Lipgloss|
|Shampoo||Hairspray||Hairstyling gels |
|Conditioner ||Sunscreen spray ||Jam |
|Mouthwash ||Shaving cream||Yoghurt |
|Sauces—e.g. salsa, gravy||Cheese spread|
|Soups||Soft cheese—e.g. brie, camembert|
|Salad dressing||Shaving gel|
|Soft drinks / Juice / Bottled Water||Toothpaste|
|Creams||Gel filled tablets—e.g. fish oil tablets|
|Canned food with high liquid content |
(things like abalone, sardines, tuna)
|Liquor—e.g. wine, beer|
Liquid, aerosol or gel items must be in containers of 100 millilitres (volume), 100 grams (weight) or less.
Some items may not be obvious, such as snow domes or toys with liquid inside. If you are unsure if an item will pass screening, pack it in your checked baggage.
Baby products, prescription and non-prescription medicines (including special dietary products), and medical items required during a flight are exempt. For medicines and medical items, you will need to present these items along with proof (e.g. doctor's letter) at the screening point.
Examples of items that cannot be carried onboard. Items that are a replica or imitations of these items are also prohibited.
Sporting goods, kitchen utensils, tools, and other items with sharp edges or points capable of injuring a person.
Blunt items that are able to be used to bludgeon or threaten to bludgeon a person.
Household flammable goods.
Items capable of being used to restrain a person.
For further information on what cannot be taken on board an aircraft, please see the Aviation Transport Security Act 2004, the Aviation Transport Security Regulations 2005 and the Aviation Transport Security (Prohibited Items) Instrument 2012 at: https://www.legislation.gov.au/
Dangerous goods are items or substances that when transported by aircraft are a risk to health, safety, property or the environment.
The Civil Aviation Safety Authority (CASA) also has a list of dangerous goods (that are not permitted in your carry-on or checked baggage. Before you pack, visit the Can I pack that? dangerous goods app to check what items you can and cannot take onboard.
Examples of common items that may be permitted.
Household and personal items
Due to the number of items passing through security, it is not possible to list them all. Security screening officers and the airline are responsible for ensuring security standards are met and have the final say about what items are permitted. Check with your airline before travel as they may have additional restrictions.
Remember, aside from these, bulky luggage like instruments, golf clubs and sports equipment, or bicycles etc. may be included as part of your checked baggage allowance, if there is enough space on the aircraft, or an additional fee may apply. Generally anything like surfboards, rods and bicycles would need to be packed appropriately to abide by airlines baggage restrictions.
So, check with your ATAS accredited travel agent or airline for a confirmation first. Likewise, infant baggage guidelines alternate between airlines and may also form part of adult baggage allowances, so check with your ATAS accredited travel agent. Age dependent, infants can be permitted a car seat or baby capsule on board (the type privy to the airline for safety), but strollers or collapsible prams will need to be checked at the boarding gate.
Want more travel tips? Use our handy packing checklist. If you need additional advice, select an accredited travel agent to plan your travel arrangements, via the ATAS directory.
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