COVID-19 Travel Advice
When travelling abroad, at any time, it is important to exercise common-sense, remain vigilant and stay informed.
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When travelling abroad, at any time, it is important to exercise common-sense, remain vigilant and stay informed.
DOWNLOADWith so many gorgeous bushfire-affected towns to explore, there's never been a better time to explor...
Read MoreNeed a long weekend getaway in regional NSW? Explore what Broken Hill has to offer.
Read MorePlanning a romantic escape... we have our ATAS travel agent's top picks from across Australia.
Read MoreClick on the map to search by state
Looking for tips and advice on what to do before you depart on your holiday?
Read MoreRegister your travel plans with Smartraveller before you depart Australia
READ MOREDue to the unprecedented level of enquiry, as a result of the crisis caused by the global pandemic and Australian government travel ban, most travel agencies are currently experiencing exceptionally large volumes of calls and emails requesting information to cancel, change, rebook and alter bookings.
We ask for your patience and understanding during this time please. Whilst every customer is important, requests must be prioritised based on departure dates.
The majority of complaints currently being received here at AFTA are ineligible for review pursuant to the ATAS Code of Conduct. AFTA cannot accept complaints of the following nature:
To understand why we are unable to accept these complaints, please see our information page here: https://www.atas.com.au/traveller-info/covid19-update
If your complaint relates to a different topic from the matters outlined, please continue to complete the form online. We are working hard to respond as quickly as we can.