6 Travel Books To Lift Your Spirits
April 23, 2020
In the age of closed borders and social distancing, it's time to rediscover travel books! Explore th...
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Travel agencies that bear the ATAS symbol have met strict criteria in order to become nationally accredited. Their accreditation means they are the best in the industry; credible, well trained and a professional business.
They are required to conduct business in compliance with Australian Consumer Law and in accordance with ATAS Charter and Code of Conduct.
In fact, ATAS accredited agents are travel experts who can offer you access to a large variety of products and destinations across Australia and the world, the best suppliers and first-to-market offers. They will provide you with friendly service and create a hassle free and convenient travel experience, from beginning to end.
ATAS or the AFTA Travel Accreditation Scheme, is administered by the industry association, the Australian Federation of Travel Agents (AFTA).
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Looking for tips and advice on what to do before you depart on your holiday?
Read MoreRegister your travel plans with Smartraveller before you depart Australia
READ MOREDue to the unprecedented level of enquiry, as a result of the crisis caused by the global pandemic and Australian government travel ban, most travel agencies are currently experiencing exceptionally large volumes of calls and emails requesting information to cancel, change, rebook and alter bookings.
We ask for your patience and understanding during this time please. Whilst every customer is important, requests must be prioritised based on departure dates.
AFTA review complaints pursuant to the ATAS Code of Conduct. Many of the complaints currently being received by AFTA are ineligible for review as they do not allege a breach of the Code by the agent. In most instances, the following may be ineligible:
To understand the current situation, please see our information page here before proceeding: https://www.atas.com.au/traveller-info/covid19-update
If you have reviewed the information page and believe your complaint to be eligible, please continue to complete the compliant form online. We are working hard to respond as quickly as we can.