ATAS 6 What is ATAS? Who is ATIA? How can ATAS help me? Why choose to book with an ATAS accredited travel professional? How will ATAS-accredited operators improve my booking experience?
Complaints & Concerns 25 How to lodge a complaint with AFTA? What are my rights when I book a holiday? What can I do if my travel agent or tour operator won’t answer my calls or emails? What are the ATAS Code of Conduct obligations? I need to change or cancel an airline booking and they want to charge me more money. Is that allowed?
Travel Insurance 5 Do I need travel insurance? Tips for purchasing travel insurance cover Travel insurance limits & exclusions What to look for with free credit card travel insurance? When should I arrange my travel insurance policy?
Travel Tips 5 What should I look for if I want to make a travel booking online? Tips for spotting a travel scam Should my agent be advising me on entry requirements for the countries I want to visit? I’ve booked a trip but now I’m nervous about travelling overseas. What’s your advice? I made my booking some time ago but now there are concerns about my destination. What should I do?
