Tips for spotting a travel scam

ATIA often receives calls from consumers who have been persuaded to take advantage of a limited-time offer for a holiday package or holiday voucher that can be used in the future. They later discover they’ve been duped – there is no holiday package and their money is gone.

Generally, if it seems too good to be true, it often is. 

How to identify a scam Always ask if the company is ATAS accredited. Be wary of any unsolicited offers received in the mail or on the phone. Verify the company website and check for customer reviews. Don’t feel pressured to purchase straight away – ask for the offer to be emailed to you and take your time to research if it’s a legitimate offer. 

Approach with caution ATIA recommends you always book with an ATAS agent. Check our directory here.

If not, are they based within Australia? Look online for reviews and reports of the offer as a scam from other customers.

Learn more about common travel scams at Scam Watch.

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Updated on August 23, 2023

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