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What is ATAS?
Why look for ATAS?
Blog
Traveler Info
Information for Travellers
How Can We Help?
Holiday Checklist
International Driving Permit (IDP)
Travel Alerts
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Is there a fee to lodge my complaint with ATIA?
No, the ATIA complaint review process is a free service.
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Updated on August 23, 2023
If I submit a complaint to AFTA can I also send it to a consumer protection agency or tribunal?
If ATIA finds in my favour will I automatically receive a refund?
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