How to lodge a complaint with AFTA?

Complaint lodgement is a simple, step by step online process through which you can provide us the details of your complaint.

You will need to provide AFTA with enough information for us to have an understanding of the issue/s that you need assistance in resolving.

It is recommended that you first collate all relevant documents and materials before proceeding to the online form. The following will be requested from you in the complaint lodgement process:

Lodge a complaint

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