I made my booking some time ago but now there are concerns about my destination. What should I do?

Smartraveller.gov.au is your first port of call. There you can find up-to-date information about your intended destination and advice on how to stay safe while you’re there, or if you should reconsider your travel.

Issues like political upheaval, natural disaster, violence and unrest, outbreaks of illness, terrorist acts and others often have an impact on travel plans.
If you have concerns, you should discuss them with your Agent. It could be possible to cancel your plans and receive a refund, or defer travel until a later date.

Check your terms and conditions.

Also make sure you have arranged your travel insurance well in advance.

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Find an accredited ATAS Travel Agent

ATAS is a national accreditation scheme, endorsing travel agents who have met strict financial and customer service criteria. As Australia’s best travel agencies, they can provide you with peace of mind when planning and purchasing your travel arrangements.

Use the map or search for your nearest industry accredited travel agent using the fields above.