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What is ATAS?
Why look for ATAS?
Blog
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Information for Travellers
How Can We Help?
Holiday Checklist
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Foodie Guide: Tantalise Your Tastebuds in Hong Kong » ATAS
Switzerland Essentials – Six Must Do Experiences when Visiting Switzerland » ATAS
A Travellers Guide to Exploring the World Safely » ATAS
Great Summer Holiday Destinations » ATAS
8 Must-see Destinations in New Zealand » ATAS
The Ghan: The Train Journey of a Lifetime » ATAS
Travel with Kids: Nature's Best, Nationwide » ATAS
Discover WA » ATAS
8 Off-the-Beaten-Track Aussie Treasures » ATAS
Family-Friendly Things to Do in Canberra » ATAS
CAROLYN, CASSANDRA AND THE KINDNESS OF STRANGERS - A Travel Agent Hero Story » ATAS
5 Must-See World Heritage Sites in Australia » ATAS
JD, Annabelle & the trip of a lifetime interrupted » ATAS
Your Bucket-List NT Adventure » ATAS
COVID-19 & a bucket-list visit to Everest Base Camp » ATAS
Discover South Australia » ATAS
Ha Long Bay and COVID-19 Quarantine » ATAS
Romantic Ideas for Couples In Hobart » ATAS
Perth's Hidden Gems, Uncovered » ATAS
4 Reasons Why We Love Travel » ATAS
6 Travel Books To Lift Your Spirits » ATAS
6 Bushfire-Affected Places You'll Love in Australia » ATAS
Taking a Break in Broken Hilll » ATAS
THE ROMANCE OF TRAVEL - Australia's Most Romantic Places » ATAS
Long Airport Layovers: A survival guide » ATAS
The Pros and Cons of Travelling Solo » ATAS
ATAS ACCREDITED AGENTS share their best trips of 2019 » ATAS
Luggage and Packing - Getting it right » ATAS
Is a White Christmas the right Christmas for you? » ATAS
Family holidays that won't send you (or the kids) around the bend » ATAS
Unveiling the island of Madagascar » ATAS
GLAMPING - What's it all about? » ATAS
Is Greenland on your travel bucket list? » ATAS
TOP TIPS FOR PEAK SEASON TRAVELS » ATAS
Ah oh... Turning mishaps into happy travels » ATAS
NEW ZEALAND: New Entry Rules and Travel Agents Top Tips » ATAS
Celebrating the 2019 National Travel Industry Awards » ATAS
That winning feeling at the 2019 National Travel Industry Awards » ATAS
Where should you wander this winter? » ATAS
FINDING LA DOLCE VITA IN ITALY » ATAS
THEME PARK HOLIDAYS: Making the most of your next adventure » ATAS
MAKING THE MOST OF EVERY NEW YORK MINUTE » ATAS
BIG WIN: ATAS Accredited Business Triumphs at the Small Business Champion Awards » ATAS
WAITING FOR LUGGAGE: That sinking feeling » ATAS
FROM GALLIPOLI TO HELLFIRE PASS: What you need to know about travelling for Anzac Day » ATAS
GREECE: DOING IT DIFFERENTLY. Top tips from a travel expert. » ATAS
STUDENT TRAVELLERS: Much more than bargain basement, budget breaks and backpacking » ATAS
BALLOONING: Bucket List Experience, or a lot of hot air? » ATAS
FESTIVAL TRAVEL: Catching Australia's Best Festivals » ATAS
WHO WILL BE CROWNED THE 2019 PEOPLE'S CHOICE TRAVEL AGENCY OF THE YEAR? » ATAS
The Romance of Travel » ATAS
From F1 to the French Open: Sports Travel on the Rise. » ATAS
STUDENT TRAVEL: We asked an expert travel agent to share his top tips » ATAS
Long Weekend Road Trips this Australia Day » ATAS
CHRISTMAS TRAVEL: We asked travel agents for their favourite tips » ATAS
The Great Rail Experience: An overland journey with Amtrak Vacations » ATAS
Taking the slow train in a high-speed world » ATAS
SUSTAINABLE TOURISM: What's it all about? » ATAS
CRUISING WITH KIDS - Getting it right » ATAS
New ways to see old faves » ATAS
USING A TRAVEL AGENT: A look beyond the shopfront » ATAS
World's Best Airports in 2018 » ATAS
Australia's Aboriginal Tourism Experiences » ATAS
Unique Hotel Amenities and remarkable arrivals » ATAS
What on Earth is 'Bleisure' Travel ? » ATAS
ATAS Accredited flybuys travel wins Best Online Travel Agency » ATAS
Six things you didn't know about Peru » ATAS
River Cruising in Asia - So Hot Right Now » ATAS
Beyond Byron Bay » ATAS
PALACE HOTELS - India's Luxury (R)Evolution » ATAS
Get to Know Australia's Ski Fields » ATAS
What's new in Dubai in 2018? » ATAS
Premium Economy - Six of the best » ATAS
5 Tips for the Best Flight Deals from ATAS Travel Agents » ATAS
Kids Flying Solo - What you need to know » ATAS
New Zealand's Best (Short) Winter Road Trips » ATAS
Packing Guide for Travelling with Kids » ATAS
4 Reasons Why Using An Accredited Travel Agent Saves You Time » ATAS
Favourite Destination Easter Break » ATAS
Top 5 Places for Travelling Interstate This Winter » ATAS
Our Top 10 Recommendations for Couples » ATAS
Holiday scams and how to avoid them » ATAS
6 Tips to Buy Holiday Insurance Online » ATAS
6 Tips for airport check-in & carry-on luggage » ATAS
My Trip Planner - Our 10 tips for your vacation » ATAS
Booking Family holidays yourself, is it worth the risk? » ATAS
Reasons to Holiday in Australia » ATAS
Don't Miss Out on Our 2018 Travel Forecast! » ATAS
A Traveller's Guide to Carry-On Luggage Rules » ATAS
Top 10 Destination for Budget-Minded Travellers » ATAS
Why use a Corporate Travel Management Company? » ATAS
The 8 Best Tourist Spots in Australia » ATAS
Visitor Visa Australia - 3 Things to Consider » ATAS
4 Places to Visit in Australia Before You Die » ATAS
Passport Information You Should Know » ATAS
6 Advantages of Vacation Packages & Travel Tours » ATAS
10 Do's & Don'ts of Business Travel Management » ATAS
The Essentials of Overseas Travelling » ATAS
10 Aussie Holiday Ideas for the Easter Long Weekend » ATAS
9 Tourist Places in Australia That Even Locals Miss » ATAS
Top 5 Australian Travel Destinations for 2017 » ATAS
The best family holidays (that the kids won't hate!) » ATAS
What is a CTM and why are they invaluable? » ATAS
The Top 5 Benefits of Booking With Flight Centre » ATAS
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PACK LIKE A PRO » ATAS
PRE DEPARTURE GUIDE » ATAS
TRAVEL ADVICE WORTH PACKING » ATAS
What is ATAS?
Why use a Travel business?
Blog
Reasons to Holiday in Australia
The Essentials of Overseas Travelling
Top 10 Destination for Budget-Minded Travellers
Holiday scams and how to avoid them
A Traveller’s Guide to Carry-On Luggage Rules
6 Advantages of Vacation Packages & Travel Tours
Why use a Corporate Travel Management Company?
10 Aussie Holiday Ideas for the Easter Long Weekend
6 Tips for airport check-in & carry-on luggage
The Top 5 Benefits of Booking With Flight Centre
The best family holidays (that the kids won’t hate!)
Booking Family holidays yourself, is it worth the risk?
Top 5 Australian Travel Destinations for 2017
The 8 Best Tourist Spots in Australia
What is a CTM and why are they invaluable?
10 Do’s & Don’ts of Business Travel Management
Don’t Miss Out on Our 2018 Travel Forecast!
9 Tourist Places in Australia That Even Locals Miss
My Trip Planner – Our 10 tips for your vacation
Passport Information You Should Know
4 Places to Visit in Australia Before You Die
Our Top 10 Recommendations for Couples
Visitor Visa Australia – 3 Things to Consider
6 Tips to Buy Holiday Insurance Online
Top 5 Places for Travelling Interstate This Winter
Favourite Destination Easter Break
New Zealand’s Best (Short) Winter Road Trips
Kids Flying Solo – What you need to know
4 Reasons Why Using An Accredited Travel Agent Saves You Time
Packing Guide for Travelling with Kids
5 Tips for the Best Flight Deals from ATAS Travel Agents
Premium Economy – Six of the best
What’s new in Dubai in 2018?
Get to Know Australia’s Ski Fields
PALACE HOTELS – India’s Luxury (R)Evolution
Beyond Byron Bay
River Cruising in Asia – So Hot Right Now
Six things you didn’t know about Peru
ATAS Accredited flybuys travel wins Best Online Travel Agency
What on Earth is ‘Bleisure’ Travel ?
New ways to see old faves
Unique Hotel Amenities and remarkable arrivals
Australia’s Aboriginal Tourism Experiences
World’s Best Airports in 2018
USING A TRAVEL AGENT: A look beyond the shopfront
CRUISING WITH KIDS – Getting it right
SUSTAINABLE TOURISM: What’s it all about?
Taking the slow train in a high-speed world
The Great Rail Experience: An overland journey with Amtrak Vacations
CHRISTMAS TRAVEL: We asked travel agents for their favourite tips
Long Weekend Road Trips this Australia Day
STUDENT TRAVEL: We asked an expert travel agent to share his top tips
From F1 to the French Open: Sports Travel on the Rise.
The Romance of Travel
WHO WILL BE CROWNED THE 2019 PEOPLE’S CHOICE TRAVEL AGENCY OF THE YEAR?
FESTIVAL TRAVEL: Catching Australia’s Best Festivals
BALLOONING: Bucket List Experience, or a lot of hot air?
STUDENT TRAVELLERS: Much more than bargain basement, budget breaks and backpacking
FROM GALLIPOLI TO HELLFIRE PASS: What you need to know about travelling for Anzac Day
GREECE: DOING IT DIFFERENTLY. Top tips from a travel expert.
WAITING FOR LUGGAGE: That sinking feeling
BIG WIN: ATAS Accredited Business Triumphs at the Small Business Champion Awards
MAKING THE MOST OF EVERY NEW YORK MINUTE
THEME PARK HOLIDAYS: Making the most of your next adventure
FINDING LA DOLCE VITA IN ITALY
Where should you wander this winter?
That winning feeling at the 2019 National Travel Industry Awards
Celebrating the 2019 National Travel Industry Awards
ATAS Accredited flybuys travel wins Best Online Travel Agency AGAIN
NEW ZEALAND: New Entry Rules and Travel Agents Top Tips
Ah oh… Turning mishaps into happy travels
TOP TIPS FOR PEAK SEASON TRAVELS
Is Greenland on your travel bucket list?
GLAMPING – What’s it all about?
Unveiling the island of Madagascar
Family holidays that won’t send you (or the kids) around the bend
Is a White Christmas the right Christmas for you?
Luggage and Packing – Getting it right
ATAS ACCREDITED AGENTS share their best trips of 2019
The Pros and Cons of Travelling Solo
Long Airport Layovers: A survival guide
THE ROMANCE OF TRAVEL – Australia’s Most Romantic Places
Taking a Break in Broken Hill
6 Bushfire-Affected Places You’ll Love in Australia
6 Travel Books To Lift Your Spirits
4 Reasons Why We Love Travel
Perth’s Hidden Gems, Uncovered
Romantic Ideas for Couples In Hobart
Ha Long Bay and COVID-19 Quarantine
Discover South Australia
Your Bucket-List NT Adventure
COVID-19 & a bucket-list visit to Everest Base Camp
JD, Annabelle & the trip of a lifetime interrupted
5 Must-See World Heritage Sites in Australia
Discover WA
8 Off-the-Beaten-Track Aussie Treasures
Travel with Kids: Nature’s Best, Nationwide
The Ghan: The Train Journey of a Lifetime
CAROLYN, CASSANDRA AND THE KINDNESS OF STRANGERS – A Travel Agent Hero Story
Family-Friendly Things to Do in Canberra
8 Must-See Destinations In New Zealand
Great Summer Holiday Destinations
Traveller Info
Information for Travellers
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How to lodge a complaint with AFTA?
Why choose to book with an ATAS accredited travel professional?
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How can I find ATAS accredited travel agents?
What are my rights when I book a holiday?
What if I book a holiday and don’t get what I paid for?
I need to cancel or change an airline booking? Now they want to charge me more money. Is this right?
How can I seek a credit card chargeback?
I need to cancel my holiday booking. Can I get a refund?
What are Terms & Conditions?
Do I need travel insurance?
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Travel Insurance Limits & Exclusions
What to look for with Credit Card ‘free’ travel insurance?
Can I submit a complaint against a non-ATAS travel agent?
I have submitted a complaint form, what’s next?
What areas are eligible to submit a Complaint with ATAS?
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What can I do if my travel agent won’t answer my calls or emails?
What is involved in the ATAS Complaint Escalation process?
How long will the Dispute Resolution take?
Tips for spotting a travel scam
Who are the ACAC?
What are the ATAS Code of Conduct obligations?
Can I lodge a complaint with AFTA over the phone?
If I submit a complaint to AFTA can I also send it to a consumer protection agency or tribunal?
When should I arrange my travel insurance policy?
Should my Agent be advising me on the entry requirements for the countries I want to visit?
I’ve booked a trip but now I’m nervous about travelling overseas. What’s your advice?
Is there a fee to lodge my complaint with AFTA?
If AFTA finds in my favour will I automatically receive a refund?
I already accepted a refund after I complained to the Agent but I don’t think it’s enough. Can I still lodge a complaint with AFTA?
What should I look for if I want to make a travel booking online?
I made my booking some time ago but now there are concerns about my destination. What should I do?
I’m currently travelling and have a complaint. What should I do?
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